ITIL-Certification

Don’t Be ITIL Book Smart Well into my computer science degree program, I asked myself when I was going to actually learn how to do the job I was hoping to gain from my education. Thankfully in my last semester, I finally started learning….as a corporate intern. I’m sure many of you can relate when I say that “book smarts” don’t always translate into “street smarts.”  I’m a big fan of Steven Covey’s principle of “starting with end in mind.” In looking at ITIL certification, it’s important to…

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