Collecting Late Payments Without Harming Your Customer Relationships
Managing customer relationships is an important but sometimes difficult skill for any business owner to master. MarketingProfs explains that some of the most effective ways of establishing a positive customer relationship include: Good communication Providing effective customer support Considering customers in your marketing initiatives Sending greetings cards However, keeping a positive and trusting relationship with…
Read More6 Tips To Keep The Momentum Going After A Busy Period
Your busy season is always great for business, but once that time comes to an end, things can really slow down. However, there are ways your company can keep that busy-season momentum going. Whether you’re coming down from holiday festivities or your most fruitful months happen when the weather’s warm, here’s a look at some…
Read MoreA Trip to Disney World – The Ultimate Family Project
Everything we do in life is a project, even taking the family to Disney World. Upon returning from a recent family trip to Disney World, I reflected on how much Project Management and the adherence of its best practice methodologies went into the successful completion of our family project. Before I delve into some specific…
Read MoreProfessional Management Skills for Business Sustainability
Every business’ primary goal has always been to make a profit. However, in this increasingly complex world, plans have slowly changed. More and more, companies understand how applying sustainable business methods helps them secure long-term security for their business. This has made the topic of sustainability more relevant than ever before. In this article, you’ll…
Read MorePaid Time Off: How to Create a Robust Policy in Your Business
Entrepreneurs who run small- to mid-size businesses often can’t do it alone. Hiring employees can help you keep your business running efficiently — that is, if you select talented staff members who are a good match for the skills you need. When you have a substantial benefits package, it tells your staff they are valued,…
Read More5 Principles of Project Management for Event Planners
From an attendee’s standpoint, the best event is always something that runs seamlessly, without issues or delays. Planning corporate events can take a lot of energy, so not only do you need to be efficient, but you also have to be consistent. For event planners, the best way to create consistency with your work is…
Read MoreAn End-of-the-Year Guide for Busy Professionals and Business Owners
Busy professionals and business owners often struggle with work-life balance, but the struggle becomes all the more real as they prepare for a new year. On one hand, they are working toward meeting year-end business and financial goals; on the other hand, they are trying to make time to spend with their loved ones. It…
Read MoreITIL Foundations – Your Reactive IT Team is Hindering the Entire Organization
The Problem Relationship Management is an ITIL Practice and one that we teach in our ITIL Foundations certification course. In class, I typically start our conversation with a broad question of “How well does your IT group manage your relationships?” The answers can vary, but most often I hear the words “good” followed by responses…
Read MoreProst Management: Lessons From Oktoberfest
7 cities – 10 stages – 40+ hours of oompah music – a lesson in project management and project controls from Oktoberfest! Oktoberfest can be a blast – unless you’re an oompah band that has become popular over the years. It then becomes a lesson in coordination and logistics, stakeholder management, and risks. I am…
Read More5 Goals Every Project Manager Should Aspire To Achieve In 2021
Project managers are responsible for overseeing projects from start to the finish. From managing the teams to maintaining project artifacts, project managers have a lot on their plates. While juggling deadlines, objectives, conflict, and various constraints – time and resources just to name a couple – a project manager must ensure success in all areas…
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