Aimed at Your Success.

UPCOMING PUBLIC CLASSES

Coronavirus (COVID-19) Update

Our training classes are back in session. We are taking COVID-19 very seriously.

Here are some of the steps we are taking to make sure you are safe. 

. Masks are required

. Social Distancing protocols will be enforced

. Hand sanitizer and Clorox wipes will be available at all times 

 . All tables will be cleaned before and after a class.

If you have employees working from home, our consultants can train virtually! Maybe it's time to have that 1 on 1 private coaching conversation with an employee who needs Emotional Intelligence (EQ) training. Or, we can help build team collaboration with online DiSC Assessments, followed by a virtual workshop. Contact us today! 

Get $49 off at checkout when you add 2 half-day classes on the same day! (Only applies to in-person classes)

8:00 a.m. to 4:30 p.m.

Sept. 29-30

Professional Scrum Master (PSM)

Professional Scrum Master (PSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises and teaches what is at the heart of the Scrum and Agile movement. All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. Fee includes registration, all materials, and the test fee.

Instructor - Parker Stephenson      

8:30 a.m. to 4:30 p.m.

Oct. 1

Seeing the Forest for the Trees: Viewing Life through a Strategic Lens

Do you often struggle trying to do more with less, constantly fire-fighting and spending time working to implement tactical solutions instead of looking at the Big Picture?  If so, join us for this hands-on, activity-driven course that teaches participants how to challenge the status quo and push beyond the way things have always been done en route to developing a more innovative and strategic perspective.

Instructor - Kris Reynolds          LEAP Development Series Class

8:30 a.m. to 4:30 p.m.

Oct. 12-16

(PMBOK 6)

PMP® Exam Prep (PMBOK 6)

Maximize your Project Management earning potential through the obtaining of your PMP® Certification. Arrowhead's Exam Prep course is guided by PMP® certified instructors, and balances hands-on exercises with interactive lectures to amplify learning retention. This is an excellent course for the busy project professional as all the learning is packed into 4 days with a final half-day workshop to review specific questions and concepts students need to be successful. The course fee includes all the materials required to pass the exam. Guaranteed! *

Instructor - Bruce Jordan and Jon Land

8:30 a.m. to 4:30 p.m.

Oct. 20-22

(CAPM) Prep – Certified Associate in Project Management

Maximize your Project Management earning potential through the obtaining of your PMP® Certification. Arrowhead's Exam Prep course is guided by PMP® certified instructors, and balances hands-on exercises with interactive lectures to amplify learning retention. This is an excellent course for the busy project professional as all the learning is packed into 4 days with a final half-day workshop to review specific questions and concepts students need to be successful. The course fee includes all the materials required to pass the exam. Guaranteed! *

Instructor - Bruce Jordan and Jeremy Moore 

8:30 a.m. to Noon

Oct. 27

Book Club - Crucial Conversations - Tools For Talking When Stakes Are High

Join us for a discussion of the award-winning book Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson. "When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences, or read Crucial Conversations and discover how to communicate best when it matters most." Participants will receive a copy of the book to read prior to the 1/2 day session. We will review Crucial Conversations and the tools you need to step up to life's most difficult and important conversations.

Instructor - Amy Ratliff          LEAP Development Series Class

1:00 p.m. to 4:30 p.m.

Oct. 27

Book Club - Crucial Accountability - Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior

Join us for a discussion of the book Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments and Bad Behavior by Kerry Patterson. "Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fail to live up to commitments, and nobody says a word. Nobody holds anyone accountable. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently." Participants will receive a copy of the book to read prior to the 1/2 day session. We will review Crucial Accountability and the tools you need to strengthen accountability, accelerate problem-solving and improve relationships and productivity.

Instructor - Amy Ratliff          LEAP Development Series Class

8:30 a.m. to 4:30 p.m.

Oct. 28-30

ITIL 4 Foundations Certification

ITIL® (Information Technology Infrastructure Library) is a world-class, widely accepted approach to defining and managing IT services. This 2.5-day course lays the foundation for organizations to use technology to realize business transformation and growth while preparing the individual to become a certified master in accomplishing these skills. Course fee includes voucher to sit for the ITIL-4 Foundations Exam.

Instructor - Jon Land

8:30 a.m. to 4:30 p.m.

Nov. 3-4

Project Management – A Brave New World

Hone real-world project management skills in this interactive course that uses a futuristic Old West scenario-based theme to immerse participants in the learning experience. Hands-on exercises challenge greenhorns and seasoned PMs alike and offer opportunities to apply the tools and techniques at the core of the class. Attendees benefit from the best practices imparted by veteran project managers who have earned their spurs in varied industries and have the campfire stories to prove it.

Instructor - Kris Reynolds

8:30 a.m. to 4:30 p.m.

Nov. 10

The Winds of Change: Shifting the Cultural Norm

To exist and thrive in the modern marketplace, businesses and organizations must embrace change. Those that choose to manage change can ensure that changes are smoothly and thoroughly implemented, reducing resistance from stakeholders, and ensuring that the lasting benefits of the change are realized. This course will provide the student with an introduction to the change management processes, tools, and techniques necessary to effectively manage and promote change in their business or organization.

Instructor - Amy Ratliff          LEAP Development Series Class

8:30 a.m. to 4:30 p.m.

Nov. 12

Better Teams Are Made in the Arena: How to Leverage Character, Talent, and Vulnerability to Strengthen Your Team

Have you ever faced a situation where you have a group of skilled high achievers who can’t quite make it work as a team? When trying to build a highly collaborative team environment, it can be challenging to know when you’re dealing with a “Right Hero, Wrong Mission.”  While there is no one size fits all solution for developing highly effective team dynamics, this course is designed to help leaders improve the performance of any team by teaching them how to identify the root cause of the problem and stop fearing failure so the real work can begin.  Using proven methods for establishing a deeper understanding of the strengths and weaknesses and creating a stronger foundation of communication and trust, participants will gain insights into why some motivational techniques backfire and how embracing empathy can make a team impervious to common mistakes.

Instructor - Amy Ratliff          LEAP Development Series Class 

8:30 a.m. to Noon

Dec. 10

The Five Behaviors- Personal Development: Transform Culture with the New Personal Approach To Teamwork

Teamwork starts at the individual level. But in a modern workplace that is high-speed and high-stakes, how can we learn to quickly build cohesiveness and deliver results? No one really tells you how to be a good teammate. For something that has such a big impact on our everyday work lives, we don't spend much time talking about what it takes to make our teams better. In this interactive and individually focused session, you will learn that it all starts with you! Participants take a pre-class computerized personal development assessment based on Patrick Lencioni's The Five Behaviors Of A Cohesive Team - Trust, Conflict, Commitment, Accountability, and Results. We take a deep dive into the assessment results allowing you to develop the skills to become a better teammate and start building stronger teams. You'll learn about the simple yet powerful model and how the five interconnected behaviors come together to create a framework for building cohesive teams. Don't miss this opportunity to take an inward look at what you bring to your teams and where you can keep growing.

Instructor - Amy Ratliff          LEAP Development Series Class

1:00 p.m. to 4:30 p.m.

Dec. 10

Winners and Losers Have the Same Goals. Using the Power of Habits and Routines to Accomplish Anything.

Why do some people seem to accomplish more than others? In this hands-on workshop, we explore our brain's three-step habit loop: Cue, Routine, Reward and how to use keystone habits and routines to fuel your success in accomplishing goals. We take a closer look at motivation vs willpower and how harnessing the power of daily "just noticeable differences" leads to long term sustainability and growth. Participants will get a jump start in 2021 with a written plan of action and practical tools to turn resolutions into accomplished goals.

Instructor - Amy Ratliff          LEAP Development Series Class

Is it time to take your projects to a new level?