Arrowhead Course Catalog
Can't find a class that fits your needs?
Whether it's project management, DEI, or LinkedIn help, we offer a wide range of courses for your business.
If you know exactly what you're looking for, you can head straight to the section below, if not, feel free to read course descriptions and browse.
Project Management
Project Control is a crucial aspect of Project Management, with the primary focus on managing a project's cost and schedule. Effective project controls ensure timely project execution and cost savings. In this course, you will learn the essential tools and techniques to develop a robust project control system that supports your project scheduling methods. Enhance your ability to create well-thought-out project plans with sufficient controls in place, leading to successful project execution and optimized resource utilization.
Having a robust cost management structure in place for projects is crucial for businesses to maintain control over their overall budget. This course focuses on the three key processes involved in managing project costs: Estimating, Budgeting, and Control. You'll be introduced to practical activities and tools that can be implemented to ensure that your project is completed within the approved budget. By mastering these essential cost management techniques, you'll be better equipped to manage project finances and deliver successful outcomes.
Transform from reactive fire-fighter to proactive fire-preventer in your organization. Tackle daily challenges more efficiently and reduce stress levels by learning to anticipate and mitigate potential issues. Reclaim valuable time and boost productivity in this engaging, exercise-driven course. Discover the power of proactive problem-solving and revolutionize your approach to workplace challenges.
Are you tired of chasing the elusive unicorn of perfect project requirements? Sick of being haunted by the ghost of projects past? Join our adventure where we transform you into a Requirements Wrangler, equipped with the tools and techniques to tame even the wildest of requirement beasts. Through case studies, templates, and high-stakes scenario role-playing, you'll emerge as the hero your office needs, turning project nightmares into requirements fairytales. Say goodbye to the 60% failure rate and hello to a future of exceptional requirements management!
Navigate the complexities of establishing a Project Management Office (PMO) tailored to your organization with our hands-on workshop. Learn to create your own PMO Charter while gaining insights on securing buy-in, achieving quick wins, and overcoming potential obstacles. Benefit from instructors' real-world experiences with PMO implementations and equip yourself with the knowledge to pave the way for your organization's project management success.
Develop and enhance your project management skills in this engaging session designed for leaders at all levels. Embrace the idea that life is full of projects, making each of us a project manager in our own right. Unlike magicians who keep their tricks secret, great project managers share their successful techniques. Refine your project management expertise and expand your arsenal of strategies to excel in your personal and professional endeavors.
Hone real-world project management skills in this interactive course that uses a futuristic Old West scenario-based theme to immerse participants in the learning experience. Hands- on exercises challenge greenhorns and seasoned PMs alike and offer opportunities to apply the tools and techniques at the core of the class. Attendees benefit from the best practices imparted by veteran project managers who have earned their spurs in varied industries and have the campfire stories to prove it. This session is designed for leaders at all levels.
Master the art of building strong relationships with stakeholders in our scenario-based course, designed to set you on the path to project success. Learn how to effectively collaborate with stakeholders, enhance trust and cooperation, secure buy-in, manage requirements skillfully, and dynamically adjust your approach to suit various situations. Develop the essential skills needed to foster productive, harmonious relationships within and beyond your organization, ensuring positive outcomes for all parties involved.
Are you feeling left behind on the Agile wave? Don't worry, you're not alone. While Agile has become a buzzword in many industries, it takes more than just jumping on the bandwagon to see real results. Our workshop will help you navigate the ins and outs of Agile Project Management. We'll take you beyond the buzzwords and into the nitty-gritty of what makes Agile work. You'll gain a deeper understanding of Agile's core principles and how to apply them to your own projects. We'll also help you figure out how to integrate Agile into your existing project management processes. Because let's face it, change can be hard. But with the right guidance, you can make the transition to Agile in a way that makes sense for your team and your business.
Certifications
Enhance your career prospects with a Six Sigma Certification, showcasing your commitment to business acumen and analytical skills, as well as your dedication to improving your workplace. Our certification program teaches you to identify, develop, and lead Lean Six Sigma projects using the DMAIC problem-solving methodology. Apply your newfound knowledge to an in-class simulated case study, and bring valuable skills back to your organization for immediate implementation. Equip yourself with the expertise to drive continuous improvement and make a lasting impact on your professional future.
Discover the power of inclusion, diversity, equity, accountability, and leadership strategy in our unique, on-demand IDEALS certification program. Designed for flexibility, participants can progress through each module at their own convenience. With a focus on understanding the business case for IDEALS, participants will learn the importance of shared language, emotional intelligence, and accountability in fostering a diverse, inclusive, and equitable workplace. Each module tests users' comprehension, and upon achieving passing grades, participants receive a certificate as proof of their mastery of these essential concepts. Empower your organization with IDEALS and drive positive change for all.
ITIL® (Information Technology Infrastructure Library) is a globally recognized approach for defining and managing IT services. In this 2.5-day course, learn how to leverage technology for business transformation and growth, while preparing to become a certified ITIL® master. Gain a solid understanding of the ITIL® framework and its benefits for both organizations and individuals. The course fee includes a voucher for the ITIL®-4 Foundations Exam, setting you on the path to certification and IT service excellence.
Unlock your project management earning potential with our PMP® Certification Exam Prep course. Guided by PMP® certified instructors, this course combines hands-on exercises and interactive lectures to maximize learning retention. Designed for busy project professionals, our 4-day program concludes with a half-day workshop to review key questions and concepts for success. The course fee includes all required materials to pass the exam, ensuring you're fully prepared to achieve your PMP® Certification. *Guaranteed!
*For attendees who don’t pass their PMP® exam within 30 days of completing our prep course, Arrowhead guarantees they can take our next PMP® Exam Prep course or have a one-on-one review session with one of Arrowhead’s facilitators for Free.
Power Skill Courses
Go beyond mere task allocation and assignment distribution by mastering the nuances of planning, preparation, and assigning outcome responsibility. Equip your team members with the authority to achieve desired results, leading to a more successful and efficient workplace. Elevate your leadership and enhance team performance in this concise, interactive course.
Unlock the secrets to exceptional teamwork in our interactive, individually-focused session. Discover how to build cohesiveness and deliver results in a high-speed, high-stakes workplace, starting with yourself. Take a pre-class personal development assessment based on Patrick Lencioni's The Five Behaviors of a Cohesive Team: Trust, Conflict, Commitment, Accountability, and Results. Dive deep into the assessment results and develop the skills to become a better teammate, laying the foundation for stronger teams and collaborative success.
Are you tired of the same old conflicts wreaking havoc on your team's productivity? It's time to shake things up with Everything DiSC® Productive Conflict! This wildly entertaining course flips the script on conflict, transforming it into a powerful tool for growth and collaboration. Instead of getting bogged down in conflict resolution, you'll learn how to embrace your inner conflict superhero and curb destructive behaviors. Dive into the thrilling world of DiSC in a conflict context, uncover your kryptonite, and develop a mighty arsenal of techniques to respond effectively to any conflict situation. Join us in this action-packed adventure and turn conflict into a force for good!
Are you ready to take the plunge into the exhilarating world of Diversity, Equity, and Inclusion? Dive headfirst into this high-energy and engaging experience, where we tackle tough questions without flinching and explore fearless solutions. Unpack the concepts of equity vs. equality and participate in interactive activities that'll get your creative juices flowing. Discover how embracing collaboration across differences can unlock powerful, competitive advantages in our ever-evolving business landscape. So, grab your metaphorical swimsuit and let's make a splash in the DEI pool!
Are you tired of constantly second-guessing yourself? Do you find yourself agonizing over every decision, from what to wear in the morning to what to order for lunch? Fear not, dear student, for this course is here to help you become a decision-making master! In this class, we will explore the art and science of decision making, from the rational to the downright ridiculous. We'll cover everything from the psychology of choice to the power of intuition, and we'll even delve into some creative decision-making methods (coin flips, anyone?). We'll have plenty of laughs along the way as we examine some of the most hilarious decision-making fails in history (remember that time Blockbuster turned down a chance to buy Netflix?). By the end of this course, you'll be equipped with the tools and knowledge to confidently make decisions.
Do you find yourself struggling to deliver constructive criticism without causing offense? In this course, you'll learn the ins and outs of giving and receiving feedback like a boss. We'll cover everything from effective communication techniques to handling tricky conversations with grace and humor. By the end of this course, you'll have the tools you need to deliver feedback that inspires growth and change - without making enemies in the process. Sign up today and get ready to become a feedback master!
Are you tired of feeling like the office is a generational battleground? Want to bridge the gap between Baby Boomers, Gen Xers, Millennials, and Zoomers? Look no further than our exercise driven and informative training class on building a multi-generational workplace! Our expert trainers will guide you through the dos and don'ts of communication, collaboration, and conflict resolution between generations. Learn how to navigate the world of memes, emojis, and TikTok videos alongside PowerPoint presentations and landline phones. You'll leave this class with a newfound appreciation for your coworkers of all ages and a toolkit of strategies to build a harmonious workplace for everyone. Don't miss out on the chance to be the "cool" coworker who knows how to relate to everyone from the "Ok, Boomer" to the "I'm baby" crowd.
Do you ever wonder how some people achieve so much while others struggle to make any progress towards their goals? The secret lies in the power of habits. In this hands-on workshop, we'll dive deep into the brain's three-step habit loop: Cue, Routine, Reward, and how you can use it to your advantage. We'll explore keystone habits and routines that fuel your success, and how to distinguish between motivation and willpower. You'll discover how to harness the power of "just noticeable differences" and turn them into long-term growth and sustainability. By the end of the workshop, you'll have a written plan of action and practical tools to turn your resolutions into accomplished goals.
Continuous Improvement sounds good in theory (and there are a lot of theories about CI out there) but selecting and implementing the right one can be difficult. This course introduces you to the most popular theories (such as Balanced Scorecard, Theory of Constraints, Lean/Six-Sigma) while balancing real-world best practices to provide actionable steps for enhancing your organization's performance.
Ever feel like a manager or supervisor is a master juggler, balancing numerous responsibilities? You're not alone! From interviewing to coaching, disciplining to motivating, the daily to-do list can seem endless. Fret not, for this comprehensive, interactive workshop is here to teach you the leadership skills that'll stick with you throughout your employees' life cycles. Get ready to ace your interviewing and selection game, buff up your communication and feedback prowess, navigate employment laws, defuse conflicts, and wield powerful tools to manage and evaluate your employees like a pro!
This course will teach you how to apply emotional intelligence principles to your leadership style and navigate the complexities of the modern workplace. Through lectures, case studies, and exercises, you'll learn to communicate effectively, build strong relationships, manage conflicts, and inspire your team. You'll also discover how to use emotional intelligence to drive innovation and motivate your team. Whether you're a seasoned executive or an emerging leader, this course will equip you with the skills and knowledge you need to succeed in the new world of work.
Revolutionize your meetings and reclaim precious time with our hands-on, interactive course on meeting productivity. Learn best practices and valuable tips to keep meetings focused, timely, and productive, ultimately saving your organization time and money. Gain insights on what to do before, during, and after meetings to minimize waste and consistently deliver value. Become the change agent your company needs and transform the way meetings are conducted.
Dive into the enigmatic world of negotiation, where legendary deals are forged and mythic masters reign supreme. Enter the thrilling arena that distinguishes the fearless persuaders from the timid, with the most gifted negotiators appearing to wield otherworldly powers. Fear not, for the mystical art of negotiation extends far beyond the revered walls of Harvard, accessible to mere mortals like us. Discover that the key to negotiation success lies not in mastering complex jargon like BATNA and ZOPA, but in harnessing the transformative power of emotional intelligence. Our course unravels the arcane wisdom of Mr. Miyagi-style lessons and unveils Jedi mind tricks that empower both novices and seasoned negotiators to triumph in any negotiation scenario. Embark on this exhilarating journey and unleash your inner deal-making wizard!
Attention, leaders of the business world! It's time to assemble your ultimate team of workplace superheroes, capable of smashing through goals and leaping over obstacles in a single bound! In this action-packed workshop, discover the secrets to forming an unstoppable workforce, dedicated to your company's vision and future achievements. Learn how to nurture trust and maintain your team's superpowers, preventing them from morphing into liabilities. Dive into the art of conflict resolution and unleash each individual's optimal contributions, ensuring your organization soars to new heights of success. Now suit up, and let's save the business world together!
Are you tired of talking to walls, plants, or people who just don't get you? Look no further, because this is the course for you! We'll teach you how to talk to humans like a pro. We'll cover all the essential communication skills, like how to listen without falling asleep, how to empathize without crying, and how to speak clearly without confusing yourself. Plus, we'll help you overcome common barriers like assuming everyone thinks like you do or accidentally insulting your boss. With our expert guidance, you'll learn how to talk to anyone, anywhere, anytime. Even if you're stuck in a zombie apocalypse, you'll be able to communicate with the undead (and maybe even make friends with them). So, what are you waiting for? Sign up today and start talking like a boss!
Do you constantly find yourself running out of time, with a never-ending to-do list? Do you feel like time is slipping through your fingers like sand? Fear not, dear friend, for our time management course will have you on your way to productivity. In this course, you will learn the art of scheduling, prioritizing, and delegating your tasks all while discovering how to balance work and play. With our approach to time management, you'll find yourself looking forward to checking things off your list, and feeling accomplished at the end of the day. So don't waste any more time, enroll in our course today!
Being a strong leader goes beyond a fancy title on a business card. Leadership skills are developed over time, strengthened through relationship building with colleagues. To be intentional in leading people, a foundation of trust and clarity of purpose is essential. In this course, attendees will learn how strategic decisions and deliberate actions can positively influence performance and communication challenges. Gain insights into appreciating the differences in work approaches, fostering a collaborative and growth-oriented environment for you and your team.
Operations
Looking to level up your HR skills and stay ahead of the game? Look no further than our interactive HR training workshop! In this one-day session, you'll dive into the ever-changing world of Human Resources, from selecting top-notch candidates to navigating complex employment and labor laws. You'll also learn how to effectively communicate with your employees, manage their performance, and keep them engaged and productive from day one. Whether you're a seasoned HR professional or just starting out, this workshop is jam-packed with practical tools, resources, and knowledge to help you successfully lead the core functions of your organization.