Retrain Tulsa Courses
If you are interested in attending any of these classes, please coordinate with your Retrain Career Coach!
PMP® Exam Prep (PMBOK 7)
Maximize your Project Management earning potential through the obtaining of your PMP® Certification. Arrowhead's Exam Prep course is guided by PMP® certified instructors, and balances hands-on exercises with interactive lectures to amplify learning retention.
This is an excellent course for the busy project professional as all the learning is packed into 4 days with a final half-day workshop to review specific questions and concepts students need to be successful. The course fee includes all the materials required to pass the exam. Guaranteed! *
Microsoft Office Specialist (MOS) Certification Prep
Microsoft Office products are a backbone tool of many organizations. For working professionals, having expertise can be a real differentiator in your career. This class teaches entry to intermediate level participants the ins and outs of the O365 versions of Microsoft Word, Excel, PowerPoint, and Outlook.
With this knowledge, you will also be qualified to test for and earn a Microsoft Office Specialist (MOS) Certification demonstrating that you have the skills needed to get the most out of Microsoft Office software.
Lean Six Sigma Green Belt
Lean Six Sigma Green Belt professionals are valuable assets to any team. Green Belt training is an introduction to the Lean Six Sigma philosophy and terminology and provides the student the ability to apply those tools in class to complete a case study project.
This course uses a combination of hands-on activities, exercises, presentations, and lectures to provide a strong foundation. You will gain the necessary skills to lead Lean Six Sigma process improvement projects, work on teams led by Lean Six Sigma Black Belts and help your organization effectively implement Lean Six Sigma.
(CAPM) Prep - Certified Associate in Project Management
Certified Associate in Project Management is a credential offered by the Project Management Institute. The CAPM is an entry-level certification for project practitioners. Arrowhead’s Exam Prep course is guided by certified instructors, who balance hands-on exercises with interactive lectures to amplify learning retention.
All the learning is packed into 4 days, fulfilling the 23 hours of PM education needed to sit for the exam. This is an excellent course for those wishing to gain a project management certification and will prepare participants to pass the exam the first time. Guaranteed!*
ITIL 4 Foundations Certification
ITIL® (Information Technology Infrastructure Library) is a world-class, widely accepted approach to defining and managing IT services. This 2.5-day course lays the foundation for organizations to use technology to realize business transformation and growth while preparing the individual to become a certified master in accomplishing these skills. Course fee includes a voucher to sit for the ITIL-4 Foundations Exam.
Being able to adapt to changing environments and work processes is a desirable trait to employers. Having adaptability skills means you are open and willing to learn new things, take on new challenges and adjust suit transitions in the workplace.
Developing your adaptability assists in the development of other important soft skills such as communication and interpersonal skills. In this course, we explore what adaptability skills are, how to improve these skills and how to articulate and highlight your adaptability skills on a resume or during an interview.
When two or more people’s differences escalate to a level that negatively affects (or might affect) productivity, quality, service, morale, or working relationships, we have conflict. This course will help you recognize when a situation has the potential to become a conflict and how to stop it from becoming a disaster.
You will also learn how to handle a conflict situation and how to prepare for a conflict discussion. Finally, you will have the opportunity to practice conducting a conflict discussion.
Keys to Effective Decision Making
We make an estimated 35,000 decisions every day. This class approaches decision-making from both the view of the individual and the collective and examines how we make decisions based on personal wiring versus how we ought to make decisions based on desired outcomes. Participants in this course learn techniques for breaking a decision down into its parts, streamlining prioritization, and moving forward.
Become a Master Delegator: The Art of Letting Go to Get More Done
Give yourself more time to move forward on your work priorities through delegation. Harness your team's energy and the capabilities of your organization through delegation. By empowering qualified individuals to complete tactical tasks, you can focus on the strategic activities of your business.
However, delegation is much more than allocating tasks and handing out assignments. Real delegation in the workplace requires planning and preparation. Successful managers assign responsibility for outcomes and provide team members with the authority to do what is necessary to produce the desired result.
(EQ) Emotional Intelligence
In today’s competitive professional environment, emotional intelligence (EQ) is often the difference between reaching the top or falling flat. This course offers attendees the opportunity to assess their individual self-awareness while enhancing their people skills. Techniques for promoting self-regulation and preventing dreaded "filter fails" help equip participants to be better prepared to tackle the challenge of discerning the motivations of others and navigating professional (and personal) interactions towards more successful outcomes.
How to Build A Thriving Multigenerational Workplace
Leaders now face the most generationally diverse workforce in history, with up to five different generations working simultaneously in the same office space. This dynamic provides not only an impressive depth of experience, skill sets, and energy. It also presents unique challenges for any leader. Each generation has a distinct way of communicating, thinking, working, and processing information.
Leading Up - Keys to Successful Influence Leadership
Traditional leadership is top-down, where leaders want to lead or not. However, the real strength, creativity, and energy of an organization lies with the people who make things happen. Leading up is an act of influence that creates a win-win relationship between you and your leadership. It is not political jockeying by way of manipulation or brown-nosing. This course puts your career in drive with collaborative keys and deliberate action steps that lead to the best possible results for you, your boss, and your organization.
Never Split the Difference: A New Approach to Negotiation
Negotiation is an exhaustive topic with legendary deals and mythic masters. It is viewed as a game that sets apart the intimidators from the intimidated with the most talented supposedly possessing some superhuman abilities. But it turns out there may be more to negotiating than the hallowed halls of Harvard would have us mere mortals believe possible.
In fact, you don’t need to know a BATNA from a ZOPA to become a more successful negotiator. The course demonstrates how emotional intelligence paired with a few Mr. Miyagi-style lessons (plus a Jedi mind trick or two) can help both the novice and the savvy achieve better outcomes in any negotiation.
PIE: Performance, Image, and Exposure
You need more than great performance to get ahead! All through school we were told that the way to be successful was to work hard and keep your head down. According to Harvey J. Coleman, author of “Empowering Yourself, The Organizational Game Revealed”, that may not be enough to get that next promotion. We break down the 3 areas of PIE: Performance, Image, and Exposure.
Seeing the Forest for the Trees: Viewing Life through a Strategic Lens
Do you often struggle trying to do more with less, constantly fire-fighting, and spending time working to implement tactical solutions instead of looking at the Big Picture? If so, join us for this hands-on, activity-driven course that teaches participants how to challenge the status quo and push beyond the way things have always been done en route to developing a more innovative and strategic perspective.
Three C’s of Successful Project Management
Communication, Collaboration, and Creativity
You’ve heard of (and probably conquered) the three basic skills taught in school: the 3R’s – reading, ‘riting, and 'rithmetic. But have you conquered the 3C’s of Project Management – Creativity, Communication, and Collaboration? Join us for this 2-day class to master the 3C’s, bringing more creative solutions to your projects while increasing both the collaboration and communication with those you work with. The interactive class provides real-world examples and hands-on exercises to drive home the key points while providing a recipe of best practices that can be implemented back into your job immediately.
Time Management – Plan and Prioritize Your Time to keep from Losing Your Mind
Do you often find yourself wishing for more hours in the day? There is enough time each day to accomplish your goals and relax. Join this session to learn the tools and tips that you can immediately place into practice to make your day run smoother. Learn how to plan effectively and gain minutes - even hours - that you didn't have before.